Cyberpunk 2077 players say they get refunds


The Cyberpunk 2077 came out in a pretty rough condition last week, and this is especially true for last-gen consoles. PS4 players have problems with full crashes as well as sliding frame rates and very low quality textures and character models. These issues seem so serious that Sony is indeed allowing those who have purchased a digital copy to receive a refund.

As VGC noted, Reddit users on Cyberpunk reported receiving a full refund for digital versions of the game, even if they exceeded the typically validated two-hour maximum playing time. There is no quick and easy way to do this, as you will still need to call PlayStation Customer Service. According to one user, Sony itself is complaining to CD Project Red about problems with the game.

Unfortunately, it can be harder to get a refund if you’re not in the U.S., as not all regions have their own customer service. Nor did everyone say on the call that they had been offered a refund.

If you’re playing on Xbox One and you’re having problems, you may also want to contact Microsoft. One Reddit user added that Microsoft understood their concerns and also offered them a refund. Although PC players have fewer problems, they are still common and you can try asking for a refund on Steam.

The Cyberpunk 2077 currently runs on the latest PS5, Xbox X and X Series S operating systems through compatibility with the latest generation versions. There will also be full, next-generation versions that will hopefully iron out the biggest problems the game is currently experiencing. However, for those with older systems, you may just need to cross your fingers and hope that CD Project Red can improve the game if you don’t want a refund.

Cyberpunk was delayed several times before its December 10, 2077 release. It was originally supposed to launch back in April and then collided with September and then November. The game’s developers admitted that moving to work from home slowed down some aspects of development.

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