Second Stimulus Control Issue: Payment Status Unavailable Error on IRS Website Means Some Must Claim $ 600 on 2020 Tax Returns

NEW YORK – With millions receiving the second round of incentive checks, some eligible Americans don’t have to and must claim $ 600 in their 2020 tax returns, according to the Revenue Service.

The funds were officially available on Monday and will continue to drop out until mid-January, according to the IRS. However, people have reported a number of problems with the receipt of these funds, from the mysterious messages in the “Get Payment” tool to checks on faulty bank accounts.

The IRS says some of these taxpayers will not receive a second economic impact payment, instead they will need to claim a reclaim credit on their 2020 tax return.

Here’s what you need to know about the tax breaks and the incentives that people face:

What does ‘Payment status unavailable’ mean? And what is a refund?

The Get My Payment tool on shows the payment status of the first and second stimuli.

The IRS announced Tuesday that eligible Americans with a status labeled “Payment Status 2 – Unavailable” will not receive their second incentive check by direct deposit or mail.

Instead, they need it they can claim when they submit this year’s 2020 tax. Technically, the second incentive check is to prepay this tax credit, according to the IRS.

Taxpayers of unclaimed incentive funds are referred to below: Refund discount on form 1040 or 1040-SR of their transmitter. Individuals and couples submitted jointly may also claim a refund if they have not received the full amount of the first incentive payment. Click here for a recovery refund credit.

According to the IRS, Americans should apply for credit based on their 2020 earnings, not 2019 announcements as the first check round.

The IRS originally said that those who filed the 2019 tax return and provided direct deposit information, or those who successfully registered for the first payment to, will receive automatic payments. But preparing for the tax season may have influenced this effort.

“The IRS is working hard to complete the second economic impact payment quickly, in compliance with the law, while continuing to prepare for the 2021 tax season. Due to the compressed schedule, the IRS is unable to resend and issue postal checks, instead encouraging people to electronically. submit their 2020 tax return so that they can apply for and receive a recovery refund loan as quickly as possible, ”reads the IRS website.

Keep in mind that the payout is $ 600 for each eligible adult earning up to $ 75,000, or $ 150,000 for jointly registered couples. Those who earn more than this are entitled to a discounted payment.

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What happens if unknown banking information appears in Get My Payment?

Many said they looked at the IRS website and found that their payments were sent to an account that was not recognized.

The IRS issued its most recent statement Tuesday night, saying that because of the speed of the law requiring the IRS to issue a second round of economic impact payments, some payments may have been sent to an account that can be closed or is not or no longer active. or unknown.

For those who used the H&R block to pay their 2019 tax, unknown bank information may be associated with a refund transfer.

“Don’t worry – these payments were sent to the method you chose to transfer your refund: direct deposit, check or Emerald card. The money should be there by the end of the day,” H&R Block said in a statement.

Some TurboTax customers who paid tax fees with their refunds also reported delays and funds sent to unknown accounts. TurboTax said the IRS is “the only party able to determine eligibility and distribute incentive payments,” and that the law requires a financial institution to refund a payment to the IRS if an account is no longer active.

There is currently no exact measure of how many taxpayers are involved. The IRS did not comment early on Tuesday on the extent or cause of the problem.

Many who have experienced problems receiving their first incentive checks have also hired tax firms that used specific bank accounts to process their tax refunds, tax expert Eab Nassif said in April.

The bank numbers these taxpayers see on the IRS website belonged to tax preparation companies and were used to collect taxpayers ’fees, Nassif said. Thus, customers did not have to pay tax inventory out of pocket.

“People should visit the Web site for the latest information on the second round of economic impact payments, rather than calling the agency, their financial institutions, or their tax software providers. IRS telephone assistants have no additional information beyond the data available on,” available on the IRS website.

For those who receive SSA, RRB, SSI or VA benefits through Direct Express, “the banking information in the” Get My Payment “section may be numbers associated with the Direct Express card and may not recognize those numbers”, read the IRS website.

Anyone else who thinks their payment went to the wrong bank account for other reasons should first check their bank, according to the IRS.

If the bank claims it has not received the amount and five days have passed since the date of the deposit, taxpayers can request a payment trail through the IRS. Click here for more information on starting a payment tracking.

People should not look to their financial institutions or the IRS for payment schedule issues.

What happens to those who switched bank accounts between the first and second round of payments?

According to the IRS website, the agency will only use data already in its system until December 22, 2020.

“If the second payment with economic impact has been sent to an account that is closed or no longer active, the financial institution is required by law to refund the payment to the IRS, they may not hold or issue the payment to an individual if the account is no longer active “- can be read on the website.

Payment information cannot be updated at this time, so these people may need to claim payment on taxes as a reclaim credit.

What about the change of address for those who received checks in the mail?

If you have not yet filed your 2019 tax return, please provide your new address in your return when filing. The IRS also has forms that notify you of a change of address. Click here for more information.

Click here for the IRS FAQ page for the second economic impact payment

The Associated Press contributed to the report.

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