Tony Hsieh, former CEO of online shoe retailer Zappos, has died, the company confirmed on Saturday. Hsieh retired from the Las Vegas company in August, after leading 20 years. Under his leadership, Zappos became known for customer service and a corporate culture focused on employees. Hsieh wrote a best-selling resume entitled “Transporting Happiness” that described his philosophy in detail.
Amazon acquired Zappos for $ 1.2 billion in 2009 and continued to hold Hsieh as CEO. He said in 2010 he decided to sell it to the e-commerce giant because Amazon recognized “the uniqueness of Zappos’ culture and its duty to protect Amazon. We think of Amazon as a huge consulting firm that we can hire if we want to — for example, if we need help transforming our warehousing systems. “
CNN reported that 46-year-old Hsieh died of his injuries at a home fire in Connecticut where he visited his family.
“Tony’s kindness and generosity touched everyone’s life, as his mantra was ‘Passing Happiness’ to others.” Zados CEO Kedar Deshpande wrote in a blog post. “His soul will be a part of Zappos forever, and we will continue to honor his memory by dedicating ourselves to continuing the work for which he is so passionate.”